New for the 2010 event season: Up to 30 days before an event, a registered rider is eligible for a 75% refund of his registration fees. If the registration was online, the 6% online fee is non-refundable. Example: An FHR registration costs $10. The refund is $7.50. ($10 x .75 = $7.50)
Important: the non-refundable deposit for multi-day .83 tours, including Ben Country, will be excluded from any refund given, and cannot be transferred to another rider. Example: If a rider pays a deposit ($20) and registration fee balance (approx. $10), the refund will be $7.50. ($30 - $20 = $10; $10 x .75 = $7.50) Note: A rider may choose to pay only a deposit ($20) to hold a spot until May 1, 2010. If a cancellation is made before May 1, the rider then loses only the deposit.
The refund will be credited to the original credit card or a check will issued. Please submit refund requests by email to firstname.lastname@example.org. Registrations are NOT transferable.
No refunds will be given for any reason, medical or otherwise, 29 days or fewer before the event.
If you have questions about the above policy, feel free to contact the Cascade office at 206-522-3222. Thanks for riding!